Computers Help Us Communicate with Hard of Hearing Loved Ones

Teach Dad to email!

By Carol Bradley Bursack
Carol Bradley Bursack, Minding Our Elders
Courtesy of Minding Our Elders

Dear Carol: My dad suffers hearing loss so severe that even though he wears hearing aids, people often have to write down what they are trying to tell him. Since I live out of town, I call my parents often, but Dad must rely on Mom to tell him what I say. I know he feels left out, but I don’t know how to help him. I love my dad, and I feel sad that we can’t communicate directly.  —Andrea

Dear Andrea: First of all, I’m assuming that your dad has the best hearing aids he can get and has investigated all other avenues. Hearing loss isolates people in profound ways. Unfortunately, hearing aids can’t cure hearing problems, and, as in your dad’s case, there is often not much more medical people can do.

My neighbor Joe, whom I cared for during his last years, had lost his hearing in his 30s. I carried a pad of paper and a pen everywhere we went. Even though I invited Joe to my home for holidays, he wouldn’t come. He didn’t like being around a group of people he didn’t know well, so my sons and I brought holiday food to him. Joe was a bit lonely on those days, but he enjoyed his special meal, and he preferred eating alone to being alone in a crowd. I can understand that.

One option Joe didn’t have that your dad could have now is a computer. Email is a wonderful way for people to communicate, and the ability to surf the Internet makes many people feel connected and involved.  

Often older people are afraid to learn to use a computer, or they’ve had someone too impatient to teach them in a way that they can learn. Older people need to be taught differently than young folks who’ve grown up around computers, but they can and do learn. I know, because I hear from many seniors via email. Just think of how fun much you and your dad could have with direct communication. He wouldn’t have to rely on a “translator.”

Maybe you could buy a simple, stripped-down computer for your dad and either take time to teach him how to use the simplest functions or buy a gift certificate for some instruction. Since he can’t hear, a class probably won’t work, but an in-home instructor could be useful. Please encourage him. From what I understand, this method of communication opens up a whole new world for people who are deaf or hard of hearing.


Published April 26, 2010

Carol Bradley Bursack is the author of Minding Our Elders: Caregivers Share Their Personal Stories, a support book on caregiving, and she runs MindingOurElders.com, a Web site supporting caregivers.

Keywords -



What We Do

Silver Planet® helps baby boomers guide their parents to age in place by providing services and products related to aging at home and housing options.